LAST UPDATED: 13 January 2019
When providing services through the DIP UTI app (the "App") and the DIP UTI website (diputi.com) (the "Website"), Healthy.io is a Controller, as defined under the EU General Data Protection Regulation (GDPR) (16/679).
Healthy.io processes personal data to provide a service that enables patients to carry out accurate, clinical grade urine test from home. It is made up of two components, a physical product (testing kit) and a software product (smartphone app, backend servers and software algorithms). The testing kit provides a cup for urine, dipstick, Colour-Board and mobile phone application to instruct the user on how to carry out the test and analysis. The app uses the smartphone camera to analyse the dipstick once it has been dipped in the urine and placed on the colour-board. The testing kit, smartphone application, algorithms and backend servers are used together to facilitate the testing procedure, urine analysis and sharing of test results with a healthcare professional (collectively, the "Service").
When providing the Service, Healthy.io, with your explicit consent, collects data that can indirectly identify you, such as cookies, your IP address, smartphone operating system and device information, which is gathered to support and improve the Service being provided. Your anonymised test results are stored separately from your personal data, and the two are never combined. We do not collect any other information on you when providing the Service (such as your name, address or date of birth).
If you wish to contact us through the "Contact Us" option on the Website, you will be required to provide us with your email and your name.
Regardless of the source and type of data, your data will only be accessed by authorised Healthy.io employees or employees of our processors. Cookies is the only data accessed for marketing purposes; any other data is accessed for maintenance purposes, system and security administration. Your data will not be accessed for any other purpose.
Healthy.io therefore rely on Article 6(1)(a) and Article 9(2)(a) of GDPR to process your personal data.
Some data is transferred outside of the EEA. Such data is held and processed securely on servers in the United States which comply with the EU:US Privacy Shield Framework and security controls in place to protect your data and ensure your privacy.
Your IP address will only be retained for a period of one year for the purposes described above. Once the retention period has ended, Healthy.io will permanently remove this information from their servers. Your anonymised test results will be retained to enable us to improve the Service.
In order to provide you the Service, Healthy.io uses the following service providers:
In order to operate the Website, Healthy.io uses the following service providers:
These service providers act as 'Processors' for Healthy.io and are under strict contract to only act under instruction from Healthy.io.
Healthy.io will not share your personal data with any other third party unless required to do so under law or by a court order. Where possible you will be informed if any such request under law is made where this could cause no prejudice.
As you are providing us with your consent to process you have the right to withdraw consent at any time by simply uninstalling the application from your device and deleting the cache from your web browser. It is important to note that once you have uninstalled the app, you will no longer have access to the test results nor will we be able to provide you a copy as we will not be able to identify your results linked to you as an individual.
You also have right to request the information we hold on you, to restrict the processing of your information and the right to data portability. If you want to find out more about how your information is processed, gain a copy of the data, update any of your details or wish to object to the processing of your information, please use the contact information below to let us know.
If you have a concern with how your data is being used, you can contact us or report this to the Information Commissioner's Office (ICO) who oversee data protection in the UK. To find out more visit the ICO website https://ico.org.uk/concerns.
Address: 2 Ibn Gabirol, Tel Aviv 6407702, Israel
Our representative in the EEA is Healthy.io (UK) Ltd., with registered address at Highlands House Basingstoke Road, Spencers Wood, Reading, Berkshire, England, RG7 1NT.