Dip UTI
FAQs
What is the Dip UTI service and how can it help with my UTI?
The Dip UTI service allows you to test and treat your UTI at the pharmacy and can save you a visit to the doctor. You can buy the Dip UTI kit at select pharmacies. The kit includes a urine collection cup, a dipstick and a colour board. Before you unbox the kit you need to download the Dip UTI app that will guide you through the test step by step.

The app is easy to follow and the test takes only 3 minutes. Once your sample is analysed, you should return to a participating pharmacy. The pharmacist will explain the results and provide antibiotics when appropriate. You will not have to see a GP to get medication.
Who is this service intended for?
The service is intended for non-pregnant women between the ages of 16-64. Women with diabetes or catheters cannot use the service. Women who would like to use this service must have access to a smartphone.
What are the symptoms of a urinary tract infection?
The most common symptoms of a UTI include:

  • Passing urine more often than usual
  • Burning pain when passing urine
  • Feeling the need to pass urine immediately
  • Blood in urine
  • Needing to pass urine at night
  • Pain in the lower tummy
What exactly does the test check for?
Dip UTI tests for the presence of leucocytes, nitrites and blood in urine that can be indicative to a UTI. The results need to be reviewed by a specially trained pharmacist to determine whether a UTI is present and what the appropriate treatment is.
How long will it take to conduct the test?
The test is easy and quick. It will take you around 3 minutes to complete and receive analysed results.
Will I be able to get antibiotics?
You will have to return to the pharmacy where you purchased the kit and show your results to the pharmacist. If the pharmacist determines that a UTI is likely, they are empowered under a Patient Group Direction (PGD) to administer antibiotics, in accordance with NICE guidelines.
Is the app free and what phones support it?
The app is free and is supported by iPhone and Android devices with operating systems iOS 9 and above, and Android 4.4 (Kitkat) and above. If you are not sure whether your phone is compatible, type Dip UTI in the App Stores search bar. If your phone isn't compatible you will not see the app in the search results.
Is Dip UTI clinically tested and approved?
The Dip UTI test kit is certified as an IVD in vitro diagnostic device for self-testing. It complies with the relevant CE and ISO certifications and is approved for sale in the UK and EU in accordance with 98/79 EC.

Dip UTI has successfully completed clinical trials that prove it is clinically comparable to a laboratory digital analyser.
Where should I perform the test?
We highly recommend you perform the test at home or in a different place where you feel comfortable. Make sure you conduct the test in a well lit room with a stable surface where you can place the kit.
What do I do after I finish the test?
Once you finish the test you should return to the pharmacy where you bought it and show your results to the pharmacist. The pharmacist will review your results and advise on a course of treatment, including antibiotics when appropriate.
Can I use the Dip UTI kit more than once?
The kit can only be used once. If you've encountered issues while conducting the test and can no longer use your kit, please contact us at support@diputi.com and we will advise you on the best course of action.
Will my results be kept private?
Your results will be securely stored on your device. All test information stored on our servers is completely anonymised to protect your privacy and comply with GDPR regulations. Our system adheres to the highest data security standards. We use secure HTTPS connections and follow a very specific medical-industry grade security protocol to ensure your privacy is protected. If you'd like to learn more you are welcome to read our privacy notice.
Will Dip UTI save me a visit to the GP?
It can. Once you get your results you should return to the pharmacy where you bought the kit and show them to the pharmacist. If the pharmacist determines that a UTI is likely, they are empowered under a Patient Group Direction (PGD) to administer antibiotics, in accordance with NICE guidelines.